SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 230 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-15 Business days |
Middle East (UAE, Saudi Arabia, Oman, Bahrein, Qatar) |
5-10 Business days |
Canada, Europe |
8-20 Business days |
Australia, New Zealand |
10-15 Business days |
Central & South America |
15-20 Business days |
Asia |
10-15 Business days |
Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TopCarsPoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topcarspoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Met all my expectations, thanks!
hope to order again soon, it's something
I've bought with a significant discount, and I have received the parcel already
awesome for its price bracket
was just going t buy online. thanks to the shop, i made it!
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
I am really thankful to the seller for setting such a good price for and delivering it promptly
the best part is free shipping, definitely. though the product itself is nice af as well
Such an inexpensive in this lovely store is really a catch!
my deepest thanks to the seller for setting the best price for . it means the world to me!
best online is being sold here i guess. waiting for my parcel to come, gotta check it myself
This store offers the best price for , great deal!
This webstore is a great place to make a bargain
deserves 5 stars!
it's not a challenge anymore to think where can i buy . this store has everything i need
I've bought discounted and can't be happier with a purchase
is awesome, you have my 100% positive feedback
That's the best offer in this category! awesome webstore
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
Resonably priced item with a nice quality. Check out the webstore!
it's really awesome that i can get online with no extra costs and receive it promptly and conveniently
So cool!
I was wondering where to buy online, and thankfully found this store!
the material and overall quality is nice, thanks!
Bought on sale, never regretted the purchase
Matches the description in full. Gonna order another one soon
just got . really satisfied with the purchase
a great one. highly recommend
discount for is a great thing. i'm going to order it again as i was extremely satisfied with the purchase the last time
The best thing about this item is its undeniably high quality
good stuff, really happy with it
thanks to the store, I don't have to be doubtful where to buy online anymore
discount is the best offer in this webstore
there's no reason to compare with anything else, i'm genuinely happy with the purchase
never thought i will ever buy online. but here i am, satisfied and pleased. thanks for awesome experience!
It took me some time to find a for such a modest price. Thanks to the seller!
After a long search I can safely say it's the best price for out of all the other options.
It's a brand new , and for such a cost I couldn't resist
on sale is probably the best thing that happened to me this week. totally worth its money
A reasonably priced item with an excellent quality. That's a bargain!
Budget from a reputable seller? What could be better!
really really awesome. my 2nd purchase of actually
Can't even compare with anything else - too cool! Thanks to the seller
Everything's fine!
so awesome!
if you are looking for a real bargain, this is just what you need. superior quality, top service
good value for money
will try it out today :) thanks for the shipment!
true to the picture
This inexpensive turned out a really great solution for me